In the process of using Facebook Messenger, sometimes you accidentally delete important messages on it. Are you confused about how to retrieve these messages? The following article will guide you how to recover deleted messages on Messenger.
Conditions required for you to recover deleted messages on Messenger
- Do not delete messages from the Facebook web chat window
In the Facebook message window when using the web browser on your computer, you cannot delete the conversation because that way the entire copy of the message will be deleted and cannot be recovered.
- Don’t delete all copies of messages in the Messenger app
You must not delete a conversation in the Messenger app, as this will delete all copies of the message and cannot be recovered.
For the phone
Recover deleted messages on Messenger by downloading backup
Step 1: Log in to your Facebook account using the following link facebook.com
Step 2: Select the icon 3 lines below, the right corner of the screen.
Step 3: Scroll down, select “Settings & Privacy” > “Settings”.
Step 4: Scroll down, select “Download Your Information”.
Step 5: Scroll down, select “CREATE FILE”.
Note: Before choosing Create file, you should uncheck the unnecessary items in turn, but only select the Message item to perform a backup of Messenger messages, to save backup time.
The backup process will take some time. You need to wait for 10-15 minutes for this process to complete.
Step 6: After completing the backup, the Facebook system will notify you. Then, select “Available Copies” > Click “Download” Latest File.
Step 7: Enter your Facebook password for Facebook to confirm. Then, select “Download”.
Step 9: After the download is complete, extract the file > Proceed to open the Messages.htm file to see the messages you have deleted before.
Note, each phone will have a different storage place. Your download file is Zip File, you need to unzip file to review your message.
You can do the same on different phones and on your personal computer.
Recover deleted messages on Messenger with software
Step 1: You download and install Wondershare Dr.Fone for iOS software for your computer, here.
Step 2: Connect the phone device to the computer via a USB cable. After connecting, the application will automatically detect the device and display device information right on the main interface.
Step 3: Select the item you want to restore “Messages & Attachments“, or other items if needed such as Contacts, Call History,… > Click “Start” and wait for the application to scan the entire device .
Step 4: When the scan is complete, you can review the deleted messages through the left sorting box. In it, the messages that have been deleted from the device are red, you just need to tick the items that need to be restored, then click Recover or Export.
Note: In case the message cannot be restored on Facebook, it is because you have deleted it directly in the message section, including 2 options: “Delete conversation” and “Delete message”.
The system also warns that, after you delete a copy of these messages, you cannot undo. This means that you cannot review and recover deleted messages on Messenger.
So we’ve instructed you to restore the deleted message in the simplest way. Have a good time!
So we’ve instructed you to restore messages deleted on Messenger in the simplest way. Have a good time!
We have tried to provide the most detailed instructions in the hope of helping the best we can. If you have any further questions, feel free to contact us!